Ticket bundle setup (parties)

A "bundle" in Cloud Retailer is how you setup a product where you can combine multiple tickets and options to create a product to sell.  This is very often used when people want to sell birthday parties at activity parks.  Below are some high-level concepts you should know when setting these up.

  • When you click the "Add new bundle item" you are adding an option that users can choose when they order this package.  You can give it whatever name you want.  You'll then assign one or more option sets (you create these on the Admin tab".  These will allow the end customer to choose from a set of options, for example, what kind of pizza toppings they want, or soda flavors, etc.   Inside a specific option you can define an "Extra Payment" which will make it cost something additional, for example, gluten free crust. 
  • You need to define the "# of people in bundle" - this is the default quantity of tickets that the bundle includes.  If the user increases this there will be additional costs.
  • "Related ticket kind" - this is a filter value and matches based on the "Ticket Kind"s description field.  This makes it so that when someone chooses this bundle it is linked to one or more ticket kinds for this event.  This determines when it can be booked, the activities that are included in the ticket, and how long they'll have access to each event for.
    • The reason why you may require a filter instead of referencing a single specific ticket kind is that many users often have more than one party room.  When the customer on the website tries to book a birthday you want to show availabilities for both rooms (which may have different or staggered schedules).
    • Inside the "ticket kind" you can define a minimum number of tickets that can be purchased.
    • The activity determines the capacity (the max) for a given activity (you would have an activity set up for a birthday room), and how long each interval would be
    • Each "Ticket kind" also has a corresponding product in the product list.  This is where you'd set the price of the tickets.  Remember that the first X are free (where X is the "# of people in bundle") and then each ticket after that will bear the cost defined here.
    • The event schedule brings it all together and allows you to define when the tickets will be available.
  • The "Subsidiary Product" is the core product that will be sold on the website and is linked to a product and it's price.

Here's a video on how to create a ticket bundle which is often used for parties:

Furthermore here are some ticket bundle FAQs:

Q:  Where do I set the minimum quantity of tickets that can be purchased on the bundle?
A:  In the ticket kind.

Q:  How much will tickets cost above the initial ones purchased?
A:  Based on the price of the ticket product in the product database.  The initial tickets will be included in the bundle price.

Q:  What if I want a larger party to get more bundle  items (drinks / pizzas, etc)?
A:  Create a different bundle for a larger party that contains more of those kits.  For example, have one party optimal for 10 to 15 people and another that is optimal for a 15 to 25 sized group.