Using the procedure described here, customers who have a negative balance (this means they owe the store money / have been making purchases on their account) can make a payment on their store account. You can also use this procedure to add a positive balance to a customer account (store credit - where the store will owe them money - typically as a result of a return that you did not give cash back on). 1. At the POS, start a transaction and select a customer 2. In the Customers Lookup Form, select the customer 3. Click on View/Edit Selected 4. In the Customer Form, click on Make Payment. 5. In the Customer Credit Payment Form, enter the amount of the payment received 6. Click the Pay button |
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