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How do I add my store logo to my sales receipts?

You can add your store logo to your normal receipt or your full page receipt.
There are some size and format restrictions that will need to be followed.

Normal sales receipt logo

The image cannot be wider than 250 pixels.
The format must be monochrome Bitmap (.bmp).
The filename must be OposStoreLogo.bmp.

Here is a sample:

Once you have the correct width, format and filename, you are now ready to upload the file to Cloud Retailer.
  1. Navigate to Admin > Global attachments > Add new attachment.
  2. Select your OposStoreLogo.bmp file and then click [Open].
  3. You will see your file has been attached and click on [Save].
Once the registers have synced the new file, you can test a transaction and your logo will appear on the sales receipt.

The image quality will appear degraded and this is expected.
The average receipt printer will only print images in a very low resolution.



Full page receipt logo

The image cannot be wider than 250 pixels.
The format must be JPEG (.jpeg).
The filename must be StoreLogo.jpg

Here is a sample:


Once you have the correct width, format and filename, you are now ready to upload the file to Cloud Retailer.
  1. Navigate to Admin > Global attachments > Add new attachment.
  2. Select your StoreLogo.jpeg file and then click [Open].
  3. You will see your file has been attached and click on [Save].
Once the registers have synced the new file, you can test a transaction and your logo will appear on the full page sales receipt.

If you are unable to convert the file into the required specifications, we can provide this premium service for you.
Please note, we cannot create a logo. We can only convert a logo from a file that you supply us.

FAQ
Q: How do I remove my logo?
A: You can delete a logo by navigating to Admin > Global attachments.
    Click the [X] button next to your logo and click [Save]
    Once the registers have synced, the logo will be removed.
   


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