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Setting up the Zebra ZD410 on a computer with Zebra Browser Print

Setting up your Zebra ZD410 involves the following steps which are described in greater detail below:
  1. Connecting your Zebra ZD410 printer
  2. Insert your Zebra ZD410 label roll
  3. Calibrate your Zebra ZD410 printer
  4. Install the Zebra Browser Print application (Windows or Mac)
  5. Printing your first label.
Supported hardware/software compatibility
  • Zebra ZD410 Label Printer with a USB connection
  • Cloud Retailer back office v1.16 or later
  • Cloud Retailer POS v2.12.7 or later
  • Google Chrome v51 or later
  • Safari
  • Windows 7, Windows 10
  • Mac OSX or later

Additional reference material for the Zebra ZD410

1. Connecting your Zebra ZD410 printer
  • Plug in your Zebra ZD410 printer to a power outlet.
    The light on the power cycle rectangle turns green once power is connected.

  • Connect your USB cable from your printer to your computer's USB port.
    NOTE: It's best to use direct connections instead of USB hubs and power cords.

2. Insert your Zebra ZD410 label roll
  1. To open the printer's lid, pull the yellow latches towards you and lift the lid upwards.
  2. Pull the yellow roll guides apart and insert the roll with the labels face up.
  3. Release the roll guides and push them together to make sure the roll is secure and turning freely.
  4. Pull the labels out past the cutter at the front of the printer.
  5. Push the labels under the roll guides.
  6. Flip the labels up and align the media sensor to the center position.
  7. Push the lid down to snap both yellow latches shut.
3. Calibrate your Zebra ZD410 printer
  1. For the printer to recognize the size of your labels, perform an initial calibration:
  2. Follow the steps in sections 1 to 2 above.
  3. Press the power button and wait for the solid green status indicator light.
  4. Hold the pause and cancel buttons down for 2 seconds and let go. The printer will measure and feed a few blank labels.
  5. Once the printer stops and the status indicator light is solid green, the calibration is complete.

    NOTE: An initial calibration is necessary when the new roll is a different label size.
    You do not need to calibrate after inserting a new roll of the same label size. The printer will automatically adjust or you can press the feed button twice before printing.
    If you are using the discontinued Zebra LP2824 Plus, hold down the green feed button and release after the status light ring flashes once and then twice.

4. Install the Zebra Browser Print application (Windows or Mac)
  1. Download the Zebra Browser Print application.
  2. From the bottom left of your Browser window, click the ZebraBrowserPrintSetup-1.2.1.279.exe (The file extension will be .dmg for Mac)
  3. From the User Account Control window, click Yes. This window may not appear for everyone.
  4. From the Setup - Zebra Browser Print window, click Next > Next > Next > Install > Finish.
  5. Read the Browser Print End User License Agreement and click I Agree.
  6. From the Browser Print Security Certificate window, click OK. This will launch your computer's default browser.
    If your browser does not open, navigate to https://localhost:9101/ssl_support
  7. From the browser window, click Advanced > Proceed to localhost (unsafe) > Yes.
    Once you see the message "SSL Certificate Has been accepted. Retry connection.
  8. Navigate to chrome://flags/#allow-insecure-localhost and select "Enable" the flag for "Allow invalid certificates for resources loaded from localhost" > Relaunch Now.
  9. You can close the browser tab.
5. Printing your first label
  1. Navigate to your Cloud Retailer account.
  2. Click on Tools > Generate labels based on product changes.
  3. Make your desired selections.
  4. Be sure to use a Label Template that ends in ZPL and matches your label size. Example: 1.00" x 1.50" Sticky Label (ZPL)
  5. Click Print, Zebra Browser Print will request access to your Zebra Devices. Click Yes to continue.


  6. A Zebra print confirmation box will appear, click Ok.

  7. Your labels should now have printed.
Troubleshooting Browser Print

If after following the above steps to install Zebra Browser Print either did not work or has stopped working, Here are some steps that may resolve the issue.

    1. Open a new tab in your browser and navigate to https://localhost:9101/ssl_support
    2. Before you continue, click on "Not Secure" in the address bar and click on certificate.
    3. Once the certificate window is open click the details tab and click the "copy to file..." button and select where you want to save the certificate and give it a name
    4. Click the 3 dots on the upper right-hand side of the window and click on settings.
    5. Scroll down and click "Advanced" and find and click "Manage Certificates"
    6. Click import, next, and browse
    7. Navigate to where you saved the certificate in step 5 and click open and next.
    8. On the Certificate Store window click browse and select "Trusted Root Certification Authorities" and click ok then finish


Troubleshooting the ZD410

If the printer is still not calibrated after Step 3, you will need to perform the calibration from Zebra Setup Utilities.
  1. If Zebra Setup Utilities is already installed, go to Step 9.
  2. Download Zebra Setup Utilities.
  3. From the bottom left of your Browser window, click the zsu-1191269.exe.
  4. From the User Account Control window, click Yes. This window may not appear for everyone.
  5. From the Zebra Setup Utilities - InstallAware Wizard window, click Next.
  6. Read the End User License Agreement and click "I accept the terms of the license agreement", then click Next > Next > Next > Next.
  7. Read the Important Information and click "I have read the information above", then click Next.
  8. Click Finish.
  9. Run Zebra Setup Utilities from the Start menu.
  10. From the User Account Control window, click Yes. This window may not appear for everyone.
  11. From the Preloading Drivers screen, click Next > choose your printer port (probably USB) > click Next > click Finish.
    This window only appears the first time you run Zebra Setup Utilities.
  12. Select the printer from the Printers list, then click the Open Printer Tools button in the Printer Configuration section.
  13. From the Tools windows, click the Action tab.
  14. Click the Calibrate media action to highlight it, then click the Send button.
  15. The printer will measure and feed a few blank labels.
  16. Once the printer stops and the status indicator light is solid green, the calibration is complete.
  17. If necessary, you can also Load factory defaults and Reset printer from the Action tab.

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