** Please visit our
new Cloud Retailer Help Desk https://helpdesk.cloudretailer.com In some cases, you may find that products are not showing up or see recent changes on the frontend of your Magneto site. A majority of the time, it is because Magento needs to be reindexed. This process can only be done in Magento.
This will trigger a reindex for selected indexers. It is a requirement to have a cron scheduled to reindex your Magneto site daily, it can be as frequent as every 30 minutes. Speak to your Magento provider to make sure this has been set up. If you have a scheduled cron job running and still have problems, look below from some troubleshooting steps. While logged in to the Cloud Retailer Back Office:
While logged into your Magento Admin Panel:
If the information still does not look correct between the two after following the steps above, please contact support@rite.us and we can investigate the issue. |
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