Why Deposits don't show up in a customers purchase history

** Please visit our new Cloud Retailer Help Desk https://helpdesk.cloudretailer.com.
    This specific article can be found 
here **


This is because Deposits are not considered "purchases" they are money set aside to go towards a future purchase in the form of an order. While a Deposit will get a transaction number when you tender it, it will only show up in the "Sales Transaction Receipt Search" report.

Once the order is complete, it will get a transaction number and the receipt will show that there was a deposit. The full order receipt can then be found in the customer's purchase history.

Below is an example of what an order receipt would look like in the customer's purchase history.


Comments