Cloud Retailer POS Remote Connections

In today's world it's not uncommon for people to have security on the mind.  As such we occasionally receive questions like "what IP's do I need to whitelist for your system" or "which ports do I need to open".

We have taken great pains to limit the footprint of Cloud Retailer to streamline for deployment and security purposes.  Please see the following information about Inbound / Outbound connection requirements for Point of Sale stations.

Inbound Ports

None required!

Outbound Addresses / Ports

The following chart breaks down the various service calls your POS station may make, out of the box.  Additional configuration / modules may require additional outbound connections.

 Description Web address Port
 Cloud Retailer back office and API yourbackoffice.cloudretailer.com 443
 RITE Remote Support tools   help.rite.us
 443
8041
 PAX Store Configuration URL t.paxstore.us 9080
 BroadPOS Configuration URL t.broadpost.com 9120
 PAX FDMS Primary Authorization URL prod.dw.us.fdcnet.biz/sd/srsxml.rc 443
 TSYS Primary Authorization URL ssl2.vitalps.net 5003
 TSYS Secondary Authorization URL ssl3.vitalps.net 5003
 TSYS BroadPOS Configuration IP 40.128.76.76 9020
 Heartland Primary Authorization URL api2.heartlandportico.com 443
 Heartland Secondary Authorization IP 65.118.49.55 443
 Heartland BroadPOS Configuration IP 184.73.218.146 
NOTE: This list is subject to change at anytime without notice (we update we make changes or we are made aware of 3rd party changes)

Cloud Retailer / RITE IP Addresses

As with many of the addresses listed above, we indicate to key in on a URL (human readable address) versus and IP Address.  This is because the infrastructure we utilize has several fault-tolerance levels built into it and our IP addresses may change, depending on the current needs of the situation.  If you must lock down your outbound access and your equipment does not allow for URL-based restrictions, we have listed our current IP Addresses.  Any of these may the correct IP at any given time. 
  • 72.165.64.51
  • 63.230.83.63
  • 24.158.19.218
  • 72.165.64.50
NOTE: This list is subject to change at anytime without notice (we update we make change)
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